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Finnish Aviation Union has issued a strike warning for May 19 and 20, 2015. The possible strike relates to a dispute between unions, and Finnair is in no way party to this dispute. If implemented, the FAU strike would clearly impact Finnair flight operations and some flights would be cancelled. At this point we are unfortunately unable to estimate what the impacts would be.
To minimize the inconvenience to our customers, customers can change flights once free of charge:
- Original travel dates are May 19 or 20
- New travel dates are between May 15 and June 16 (excluding May 19 and 20)
- Ticket can also be changed to another Finnair operated destination. In that case higher fare difference will be charged, lower fare difference will not be refunded.
You may change the travel date by calling to Finnair Customer Service or to your Travel Agent. We also serve our customers on Twitter @FinnairHelps and on Facebook. We are sorry that our customer service may be congested.
At the moment no flights have been cancelled due to the strike threat.If we have to cancel any of our flights, we do our best to contact the passengers on the flights affected directly. Please check from Manage booking that we have your current contact information. If the flight is cancelled, you will get a refund of your ticket. We will also do our best to reroute passengers to their destination.
We are sorry for the inconvenience the situation may cause to our customers. We are following the situation and will update any new information on the beginning of next week.
Finnair Customer Service
Runway maintenance at Helsinki Airport between 11 May and 2 August
11 May, 2015
Runway maintenance that will take place at Helsinki Airport between 11 May and 2 August will have an impact on Finnair flights.
Due to the limited capacity of runways during the maintenance, there will unfortunately be schedule changes and some cancellations.
We inform customers of possible schedule changes and cancellations by email and SMS messages. Please check from Manage booking that we have your current contact information.
The changes of flight times are automatically updated in reservations and if the new schedule suits your plans, this does not require any actions from you. If the new schedule does not suit your plans, you can change travel dates once within the validity of the ticket according to the seat availability by contacting Finnair customer service or your travel agent. If your flight has been cancelled you can also cancel the reservation and get a refund by contacting the point of sale of the original ticket.
We are sorry for the inconvenience this change might cause you!