Applicable to: vacation packages in Mexico, the Caribbean, South & Central America
Exclusive travel protection plans let you book vacations with peace of mind.
• The trusted CareFree plan makes travelling less stressful so you can focus on having a perfect vacation.
• The new CareFlex plan allows you to change your booking, transfer your package, and cancel with a full refund up to 3 days before departure.
Where to go? That's the only question you'll have to ask yourself before experiencing your dream all-inclusive vacation in Mexico or the Caribbean. With so many sun destinations to choose from, your stay can be relaxing, inspiring, bold, or luxurious...anything you want it to be and more! From white-sand beaches to lush landscapes where the sun always shines, the choice is yours.
Home to some of the world's most magnificent natural wonders, vibrant cities and architectural landmarks, South America will bring sunshine to your heart and music to your ears. Enjoy the warmth and the hospitality, taste the delicious cuisines, dance to the sensual rhythms and live the passion in lavish celebrations. You'll meet some truly amazing people during your journey and brace yourself, because you'll probably catch that contagious spirit that embodies this part of the world and transforms almost every traveller.
Terms & ConditionsApplicable to new bookings only. Savings is $150 per adult and $100 per child. Per family amount shown based on 2 adults and 2 children between the ages of 2 and 12 years old. Minimum 3-night stay required. Subject to availability at time of booking. Offer can be withdrawn at any time. Not applicable to group bookings. Offers expire at 11:59 p.m. ET on the date indicated. CareFree at $0: CareFree must be added at time of booking. New package bookings only, for travel to Mexico and the Caribbean. Cannot be combined with any other offers or promotions. Not applicable to group bookings. Certain restrictions apply. Based on the cancellation date, a portion of the refund or the full refund may be payable in in-house credits. CareFlex at $0: CareFlex must be added at time of booking. CareFlex is only applicable to vacation packages to: Cuba (excluding Havana), Dominican Republic, Mexico (excluding Mexico City), Montego Bay, Saint-Lucia, Antigua, Curaçao, Grenada, Great Exuma, Saint Kitts, Cartagena, Liberia. Applicable to new bookings only. CareFlex plans can be used year-round except during the blackout period from December 19 to January 5. CareFlex plans cannot be applied to group bookings, nor to packages at Marival Resorts, Sandals Resorts, Beaches Resorts and Grand Pineapple Beach Resorts. 1The year-round Price Drop Guarantee must be requested by phone within a period of 5 days after noticing the price drop. Not valid within 21 days of departure. Maximum $200 refund per person. Only applicable to the same package. Must be the same departure date, departure city, room category, meal plan, length of stay, flight and class of service as the original booking to qualify. Space must be available at time of refund request. Applies once to a booking. Refund will be processed using the original form of payment on file. Processing may require 14 days or more. The year-round Price Drop Guarantee is redeemable on a decrease of the total package price, including taxes. 2StormGuard lets you reschedule your booking before a storm becomes a hurricane. Valid on Flight, Hotel & Transfer packages, hotel-only, or flight-only bookings to Mexico and the Caribbean. New bookings only. Applicable only if the US National Hurricane Center declares a tropical storm warning for your destination within 72 hours of your departure. Travel must be completed within 6 months following the redemption date, and the package value must be the same. 3Changing and transferring your booking: Name changes can be made up to 7 days prior to departure. Changes to departure date, destination, room category or occupancy can be made up to 3 days before departure. Changes to travel dates are subject to hotel and flight availability. Certain types of changes will be considered cancellations and will follow the CareFlex Cancellation Policy. One set of changes per booking can be made without penalty. The set of changes can include more than one change and/or transfer, or a cancellation. Once the CareFlex plan is purchased, changes must be made through the CareFlex plan, without using other Air Canada Vacations change and cancellation methods. Clients will assume any difference in price increase resulting from change(s). No refund is issued if the new price is lower than the original fare. New package must be booked at the time of the date change request and travel must be completed within one year of the initial departure date. CareFlex can be repurchased only at the time the change is made. Changes must be made through your travel agent who will request the change through the Customer Care department. 4Cancellation Policy: Cancellations are permitted up to 3 days prior to departure. The refund method depends on the number of days before the initial departure date: 45 days or more prior to departure, $250 per person will be given in in-house credit and the remaining balance of the total price will be refunded in the original form of payment; 44 to 21 days prior to departure, 50% of the total price will be given in in-house credit and 50% will be refunded in original form of payment; 20 days to 3 days prior to departure, 100% of the total price will be given in in-house credit. In case of cancellation, a waiting period of 15 days before rebooking a new vacation applies. In-house credit must be used for travel within one year of the initial departure date, and is neither transferable nor refundable. The CareFlex plan can be repurchased at the same time the new eligible package is booked. Any leftover credit can be used towards an Air Canada Vacations booking or product (excluding car rentals) until the expiration date. Products must be booked with the same travel agency. Cancellations must be made through your travel agent who will request the change through the Air Canada Vacations Customer Care department.